Privacy Policy

Privacy Policy


Effective Date: [Insert Date]

Welcome to WhatsAuto ("we", "our", "us"). WhatsAuto is a cloud-based platform for automating and managing WhatsApp marketing campaigns. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website https://whatsauto.io, applications, and related services (collectively, the "Services").

By using WhatsAuto, you agree to the collection and use of information in accordance with this Privacy Policy.


1. Information We Collect


1.1 Information You Provide

We may collect information that you voluntarily provide, including:

  1. Name, company name
  2. Email address and contact details
  3. Account login credentials
  4. Billing and payment information
  5. Support requests and communications


1.2 Information Collected Automatically

When you use our Services, we may automatically collect:

  1. IP address, browser type, device information
  2. Usage data (pages visited, features used, timestamps)
  3. Log files and error reports
  4. Cookies and similar tracking technologies


1.3 WhatsApp & Customer Data

When you connect WhatsAuto to WhatsApp Business APIs, we may process:

  1. WhatsApp Business Account details
  2. Message templates and campaign data
  3. Phone numbers and message metadata
Note: WhatsAuto processes WhatsApp data strictly on your behalf and in accordance with Meta (WhatsApp) Platform Policies.


2. How We Use Your Information

We use the collected information to:

  1. Provide, operate, and maintain the Services
  2. Manage user accounts and authentication
  3. Send service-related notifications and updates
  4. Process payments and invoices
  5. Improve platform performance and security
  6. Provide customer support
  7. Comply with legal and regulatory obligations


3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  1. Remember user preferences
  2. Analyze usage and improve user experience
  3. Enhance security and performance

You can control or disable cookies through your browser settings. Disabling cookies may affect some features of the Services.


4. Data Sharing and Disclosure

We do not sell your personal data.

We may share information only in the following cases:

  1. With trusted service providers (hosting, payment processors, analytics)
  2. To comply with legal obligations or lawful requests
  3. To protect the rights, safety, and security of WhatsAuto, our users, or others
  4. In connection with a business transfer, merger, or acquisition


5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  1. Secure servers and encrypted connections
  2. Access control and authentication mechanisms
  3. Regular monitoring and system updates

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.


6. Data Retention

We retain personal data only for as long as necessary to:

  1. Provide the Services
  2. Fulfill legal, accounting, or contractual obligations

You may request deletion of your account and associated data, subject to applicable laws.


7. Your Rights

Depending on your location, you may have the right to:

  1. Access your personal data
  2. Correct or update inaccurate information
  3. Request deletion of your data
  4. Object to or restrict processing
  5. Withdraw consent where applicable

To exercise these rights, please contact us using the details below.


8. Third-Party Services

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.


9. Children’s Privacy

WhatsAuto is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children.


10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We take steps to ensure appropriate safeguards are in place.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.


12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

WhatsAuto

Website: https://whatsauto.io

Email: [[email protected]]

This Privacy Policy is provided for general informational purposes and does not constitute legal advice.